Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Parks & Recreation
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Willowbrook operates a Parks and Recreation Department as a Village department, not a separate taxing body having its own separate board and independent taxing body.Parks & Recreation
For more information, please visit the -
Send your ideas to: Parks and Recreation Department 835 Midway Drive Willowbrook, IL 60527Parks & Recreation
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We are very confident the service we offer meets your expectations. In the event it does not, we offer this policy for most of the activities we administer. The Willowbrook Parks and Recreation Department offers its Program Assurance Policy for all the recreation activities we administer. Excluded are trips and adult sports leagues. If you are not satisfied, we will arrange for your choice of the following:Parks & Recreation
- You may repeat the activity at no charge
- You may receive credit for another activity
- You may receive a refund
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Parks & Recreation
The Parks and Recreation Department maintains 10 park sites over 56 acres that are owned by the Village. More details can be found on the website at this link.
The parks locations are shown on the Willowbrook Parks Map and the amenities are also detailed in the seasonal Fun Guide that can be found online and is mailed to Willowbrook residents three times a year.
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Generally, permits are necessary for organized athletic groups and large gatherings. See the Park Permits section for more details. In other cases, permits are not necessary but securing a permit ensures the area that you wish to use will be reserved for you.Parks & Recreation
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You can register in any of the following ways:Parks & Recreation
- In person at the Village Hall, Monday through Friday from 8:30 am to 4:30 pm
- Fax the registration form and credit card information to the Village of Willowbrook at (630) 323-0787
- Mail the registration form and credit card information to the Village of Willowbrook at:
835 Midway Drive
Willowbrook, IL 60527 - Fast Track Registration: You can complete your registration for all of our activities by phone with our Fast Track Registration. By coming into Village Hall one time and signing the waiver, which is then stored into our computer system, you will be able to make future registrations by simply calling Village Hall at (630) 323-8215 and paying with a credit card.
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If you do not hear from us, you can assume that you are in the class and the class will take place as advertised. If the class has been filled, you will be notified by phone and advised that you have been placed on a waiting list. You will again be called if an additional space becomes available. We make every effort to make additional spaces available but early registration is the best way to ensure getting into a class. If the class has been cancelled due to a low enrollment, all those registered will be notified by phone several days before the start of class. We make every attempt to conduct our activities. Full refunds are issued for cancelled classes and are automatically processed.Parks & Recreation
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Requests for a refund made before the first meeting of the class are honored with a "no questions asked" policy. The Village will also issue refunds if a participant needs to cancel due to medical reasons provided that a doctor's note is submitted. Refunds are also granted under our Program Assurance Policy if you are not satisfied with the program.Parks & Recreation
Refunds are subject to a $4 check-processing fee. Please allow at least two weeks for the refund check due to the timing of the Village Board meetings where check requests are presented. -
Some of our most successful activities have evolved from ideas submitted by our residents. Please send your suggestions to: Village of Willowbrook 835 Midway Drive Willowbrook, IL 60527 Ph: (630) 323-8215Parks & Recreation
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Any suspicious or potentially dangerous activity should be reported immediately to the Willowbrook Police by dialing 9-1-1. The Village of Willowbrook aggressively prosecutes vandalism. Other questions or concerns about any park facilities should be directed to the Parks and Recreation Department by calling (630) 323-8215.Parks & Recreation