What is the refund policy?
Requests for a refund made before the first meeting of the class are honored with a "no questions asked" policy. The Village will also issue refunds if a participant needs to cancel due to medical reasons provided that a doctor's note is submitted. Refunds are also granted under our Program Assurance Policy if you are not satisfied with the program.

Refunds are subject to a $4 check-processing fee. Please allow at least two weeks for the refund check due to the timing of the Village Board meetings where check requests are presented.

Show All Answers

1. Where is the Willowbrook Park District?
2. How can I suggest adding an amenity to one of our parks or adding a new recreational activity?
3. What is the Program Assurance Policy?
4. What is the Willowbrook Parks and Recreation Commission and how does it differ from a Park District Board?
5. Where are all of Willowbrook's parks and what amenities are in each?
6. Do I need a permit for my group to use a park?
7. How do I register for a park activity?
8. How do I know if I got into the class?
9. What is the refund policy?
10. How do I forward an idea for a new activity that I would like to see offered?
11. What do I do if I see something unusual, suspicious or potentially dangerous in one of the parks?