DuPage Public Safety Communications now accepts emergency texts from those who need immediate help but can’t safely call. If you’re in DuPage County and use Verizon, AT&T, or T-Mobile, you can text your exact location and emergency details to 911 and a dispatcher will respond.
Calling 911 is still the fastest and preferred method. But texting is available for:
✅ Individuals who are deaf, hard of hearing, or have a speech disability
✅ Medical emergencies preventing speech
✅ Situations where speaking is unsafe
How to Text 911:
✅Enter the numbers “911” in the “To” or “Recipient” field.
✅ Know your location – Include your exact address or location.
✅ Text what you need – Police, fire, or medical assistance.
✅ Be clear – No abbreviations, emojis, photos, or videos.
✅ Stay calm – Answer dispatcher questions and follow instructions.
❌ Texting 911 is for emergencies only. Misuse is illegal.
❌ Dispatch cannot receive pictures or videos sent via text at this time.
❌ Do not text and drive.
For more information on DuPage County Text-to-911, log on to: https://www.dupagecounty.gov/government/departments/etsb/text_to_911.php