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Police Officer Commendation Instructions

WILLOWBROOK POLICE DEPARTMENT
7760 Quincy Street
Willowbrook, Illinois 60527
Administration:  630-325-2808
Emergency:  Dial 9-1-1

VALUES
Members of the Willowbrook Police Department adhere to the following values:

OUR POWER IS DERIVED FROM THE PEOPLE
PROPER USE OF OUR POWER
EXEMPLARY PERSONAL CONDUCT
CONSTITUTIONAL RIGHTS
CONCERN, CARE, AND ATTENTION FOR OUR CITIZENS
CRIME PREVENTION
RESOURCE MANAGEMENT
OPEN COMMUNICATION AND COMMUNITY PARTNERSHIP
PROBLEM SOLVING AND IMPROVEMENT
MUTUAL TRUST AND RESPECT
HIGHER EDUCATION
THE ADVANCEMENT OF THE POLICE PROFESSION
 

POLICY
TREATMENT OF THE PUBLIC
The Willowbrook Police Department is firmly committed to serving the public efficiently, honestly, and courteously.  All complimentary letters received are personally reviewed by the Chief of Police, who writes a response acknowledging their receipt.  Your letter will be given to the employee after review by the employee's supervisors and reviewed by the Village Public Safety Committee.  A copy of your letter will be placed in his/her personnel file.

PROCEDURE
When an employee of the Police Department demonstrates behavior that you feel deserves praise or recognition, a letter can be written commending the employee.  Your letter will bring the employee's exemplary service to the attention of the employee, his/her supervisor, and the Chief of Police.  You may also complete the form at the bottom of this page.

WHEN THE EMPLOYEE IS KNOWN:
If you know the identity of the employee you wish to commend, submit your letter or form describing the incident, along with the name of the employee involved.

WHEN THE EMPLOYEE IS NOT KNOWN:
If you have an employee that you wish to commend but do not know his/her identity, submit your letter or form describing the incident in as much detail as possible, including date, time, and location.  From your information, every attempt will be made to identify the employee to insure that they receive the recognition they deserve.

ALL COMPLIMENTARY LETTERS SHOULD BE ADDRESSED TO:

Office of the Chief of Police
7760 Quincy Street
Willowbrook, IL  60527

Your letters complimenting employees of the Willowbrook Police Department provide us the opportunity to recognize those who deserve special praise.  We sincerely appreciate and value your feedback.  With this type of information, our employees will be motivated to continue their exemplary service to the community.

PROCESS

1. Commendable behavior occurs.
2. Office of the Chief of Police receives complimentary letter.
3. Letter is reviewed by Chief of Police.
4. Response is written to acknowledge receipt of letter.
5. Employee is notified and receives a copy of the letter from the citizen.  The Village Public Safety Committee reviews the letter.
6. Copy of letter is placed in employee's permanent personnel file.
 

Click here for the commendation form

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