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Frequently Asked Questions
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Administration
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Willowbrook residents can register at the Village Hall during regular business hours (Monday - Friday, 8:30 am to 4:30 pm), at any other municipality and most libraries located within DuPage County. You can also register at:
DuPage Board of Election Commission
421 N. County Farm Rd.
Wheaton, IL 60181For voter registration information, please contact the Village Clerk's Office at (630) 920-2234, or the DuPage Election Commission at (630) 407-5600. |
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The Village Board meets on the second and fourth Monday of each month at 7:30 pm in the Village Hall Council Chambers located at 7760 Quincy Street. Exceptions to this meeting schedule occur in the months of May and December due to the Memorial Day and Christmas holidays. |
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Not all businesses are required to be licensed to operate within the Village of Willowbrook. Businesses required to be licensed are specifically identified in Title 3 of the Village Code. For business license information, please either refer to the Business Licensing
page on this site, contact Mary Partyka at (630) 920-2234 or email her.
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Finance
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The sales tax rate in Willowbrook is 7.25%. The breakdown is as follows:
- State: 5%
- Village: 1%
- County: 0.75%
- DuPage Water Commission: 0.25%
- Regional Transit Authority: 0.25%
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Copies of the Village's Budget are available for viewing at the Indian Prairie Library and at the Village Hall.
For more information, please visit the Indian Prairie Library. |
Home Page
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Willowbrook residents can register at the Village Hall during regular business hours (Monday - Friday, 8:30 am to 4:30 pm), at any other municipality and most libraries located within DuPage County. You can also register at:
DuPage Board of Election Commission
421 N. County Farm Rd.
Wheaton, IL 60181For voter registration information, please contact the Village Clerk's Office at (630) 920-2234, or the DuPage Election Commission at (630) 407-5600. |
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The Village Board meets on the second and fourth Monday of each month at 7:30 pm in the Village Hall Council Chambers located at 7760 Quincy Street. Exceptions to this meeting schedule occur in the months of May and December due to the Memorial Day and Christmas holidays. |
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Send your ideas to:
Parks and Recreation Department
7760 Quincy St.
Willowbrook, IL 60527 |
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Not all businesses are required to be licensed to operate within the Village of Willowbrook. Businesses required to be licensed are specifically identified in Title 3 of the Village Code. For business license information, please either refer to the Business Licensing
page on this site, contact Mary Partyka at (630) 920-2234 or email her.
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A red light violation is a citation issued by the Village via the use of an automated traffic enforcement camera. The violation occurs when the entire vehicle is behind the white stop line of the intersection when the light turns red and then the driver continues through the intersection despite the red light. More Information on Red Light Violations... |
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You can contact the Planning Department via phone at (630) 920-2233 or you can look it up on our Zoning Map. |
Municipal Services
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A short list of projects is listed on our website, please understand that this list is not all inclusive. If the project you are considering is not on this list, please call us at (630) 920-2240 to determine if a permit is necessary for your specific project. |
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See the Zoning Map to determine in which district the property you are inquiring about is located. For additional information, please call us at (630) 920-2240. |
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Federal law requires municipalities to obtain, verify, and record information that identifies each person who opens or attempts to gain access to a water account. When you open a water account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We will also ask for a copy of your driver's license or alternate government-issued picture ID. When you attempt to access your account, we will verify your identity before providing any account information. For additional information, please call us at (630) 920-2238. |
Parks & Recreation
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Willowbrook operates a Parks and Recreation Department as a Village department, not a separate taxing body having its own separate board and independent taxing body.
For more information, please visit the Parks and Recreation Department. |
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Send your ideas to:
Parks and Recreation Department
7760 Quincy St.
Willowbrook, IL 60527 |
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We are very confident the service we offer meets your expectations. In the event it does not, we offer this policy for most of the activities we administer. The Willowbrook Parks and Recreation Department offers its Program Assurance Policy for all the recreation activities we administer. Excluded are trips and adult sports leagues. If you are not satisfied, we will arrange for your choice of the following:
- You may repeat the activity at no charge
- You may receive credit for another activity
- You may receive a refund
Please note that any request must be made within five days after the second class meeting. You may be asked to complete a form indicating your concerns so that we can take the appropriate steps to correct the program. Your comments and suggestions will enable us to serve everyone better. |
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The Commission is the advisory body of nine members that makes recommendations to the Village Board in matters of capital improvements, programs, and policies relating to Willowbrook's park system. While there is an attempt to have representation on the Commission from all areas of the Village, commissioners primarily focus on improving the entire park system.
Each member of the Willowbrook Parks and Recreation Commission is appointed for a two-year term by the Village Board. As Willowbrook's elected officials, the Village Board serves in making the final decisions in policy and budgeting for the Parks and Recreation Department and all other Village departments. |
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The Parks and Recreation Department maintains 10 park sites over 56 acres that are owned by the Village. Their locations are shown on the Willowbrook Parks Map and their amenities are detailed in the seasonal Fun Guide that is mailed to Willowbrook residents three times a year. |
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Generally, permits are necessary for organized athletic groups and large gatherings. See the Park Permits section for more details. In other cases, permits are not necessary but securing a permit ensures the area that you wish to use will be reserved for you. |
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You can register in any of the following ways:- In person at the Village Hall, Monday through Friday from 8:30 am to 4:30 pm
- Fax the registration form and credit card information to the Village of Willowbrook at (630) 323-0787
- Mail the registration form and credit card information to the Village of Willowbrook at:
7760 Quincy St.
Willowbrook, IL 60527 - Fast Track Registration: You can complete your registration for all of our activities by phone with our Fast Track Registration. By coming into Village Hall one time and signing the waiver, which is then stored into our computer system, you will be able to make future registrations by simply calling Village Hall at (630) 323-8215 and paying with a credit card.
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If you do not hear from us, you can assume that you are in the class and the class will take place as advertised. If the class has been filled, you will be notified by phone and advised that you have been placed on a waiting list. You will again be called if an additional space becomes available. We make every effort to make additional spaces available but early registration is the best way to ensure getting into a class. If the class has been cancelled due to a low enrollment, all those registered will be notified by phone several days before the start of class. We make every attempt to conduct our activities. Full refunds are issued for cancelled classes and are automatically processed. |
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Requests for a refund made before the first meeting of the class are honored with a no questions asked policy. The Village will also issue refunds if a participant needs to cancel due to medical reasons provided that a doctor's note is submitted. Refunds are also granted under our Program Assurance Policy if you are not satisfied with the program.
Refunds are subject to a $4 check-processing fee. Please allow at least two weeks for the refund check due to the timing of the Village Board meetings where check requests are presented. |
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Some of our most successful activities have evolved from ideas submitted by our residents. Please send your suggestions to:
Wally Righton, Superintendent of Parks and Recreation
7760 Quincy St.
Willowbrook, IL 60527
Ph: (630) 920-2251 |
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Any suspicious or potentially dangerous activity should be reported immediately to the Willowbrook Police by 9-1-1. The Village of Willowbrook aggressively prosecutes vandalism. Other questions or concerns about any park facilities should be directed to the Parks and Recreation Department by calling (630) 323-8215. |
Planning & Development
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You can contact the Planning Department via phone at (630) 920-2233 or you can look it up on our Zoning Map. |
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The Village charges an application fee and a plan review free for planning and development applications. Fee schedules and application forms can be downloaded in the forms and applications section of this website. |
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The Plan Commission meets once per month, on the first Wednesday of the month at 7:30 pm at Village Hall. If there are no items or applications on the agenda, the meeting may be cancelled. |
Police
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Call the DuPage County Clerk's Office at (630) 407-8600 or pay online. |
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If there is an immediate emergency, call 9-1-1. Reports will not be taken over the phone. If you are currently in the Village of Willowbrook, call (630) 325-2121 or dial 9-1-1. You may also file a report in person at the Police Department. |
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A red light violation is a citation issued by the Village via the use of an automated traffic enforcement camera. The violation occurs when the entire vehicle is behind the white stop line of the intersection when the light turns red and then the driver continues through the intersection despite the red light. More Information on Red Light Violations... |
Red Light Enforcement
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A vehicle registered or leased to you was photographed by an automatic camera connected to a traffic signal. These cameras are only active when the light is red. Vehicles crossing the stop bar after the light turns red are detected automatically and three photographs are taken. Superimposed on each photograph is the date, time, location and how long into the red signal the violation occurred. |
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You may pay the violation through the mail, in person at the Village Hall, or online. Make sure to have your citation with you. |
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No, this citation is not considered a moving violation. It is a civil citation holding the registered owner or lessee responsible for the violation (similar to a parking ticket). No points can be assessed for this violation and it will not increase your insurance rates. |
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Both the Hearing Officer and Police Department will make any reasonable accommodation for persons with disabilities. Requests should be directed to the Willowbrook Police Department at (630) 325-2808 prior to visiting the facility. |
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Yes, you may request an Administrative Hearing by mail or online. Failure to pay the civil penalty or to contest liability in a timely manner is an admission of liability and may result in a suspension of the driving privileges of the registered owner of the vehicle. If you request a hearing by mail, you will be notified in writing of the court date, time and location. If you request a hearing online, you can select from available dates. Make sure to have your citation to log on to the site. Request a hearing. |
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